I have finally completed one out of the five projects I'm working on for the past two months which will enhance the online portal system for Customer Service Department. This new system will roll-out late April to all 4,000+ users. We will also be integrating a LOT of applications to this system and it's really stressful because I've been dealing with different groups, meeting here and there.... but I love the challenge! Hey, look at my desk... it's soooo messy, but I make it a point that I clear it up when I leave =P The implementation started at 5pm and I'm in a conference call with 3 of my team in Texas. I'm the only one in Cali! We're also sending IM's through sametime (an online chat for employees only) to test if the new system is working 100%. It took us two hours to validate and verify everything. It was a success!



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